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"As reported time and time again by our intrepid student journalists, many departments continue to skirt published workload guidelines. Students who have been set more work than their course handbook states often don't know where to turn. Often, this problem arises not due to malice but because of poor communication within departments. I will work with student Academic Reps (JCC Reps) and Divisional Reps to get to the bottom of this problem wherever it arises."