Oxford SU is here to support you whilst you are at Oxford, whether it's by guiding you through the processes of the collegiate University or by helping you navigate the support options available at Oxford and beyond. Oxford SU Advice is the only independent information and advice support exclusively available to Oxford University students.
You can find out how our support works, what to expect from us and what we expect from you in our Advice Agreement then use our short online form to get in touch.
Advice Agreement Contact us
We work to the following policies:
Complaints Confidentiality Conflict of Interest Data Protection Safeguarding
what concerns can SU Advice help with?
We can assist you in navigating college, University, CCAT and OIA procedures, including in areas such as:
- - Academic Appeals against a decision of an examination board such as:
- - Your undergraduate or postgraduate taught degree outcome
- - Your transfer of studies outcome
- - Your confirmation of studies outcome
- - Academic Misconduct Allegations (such as for plagiarism, cheating, collusion and contract cheating)
- - Complaint submissions, including relating to:
- - Your Course
- - Your College
- - Support services or support provision
- - Sexual Violence, Harassment, Bullying or Discrimination from a fellow student or staff member (including a DPhil/MRes supervisor)
- - Difficulties in your college including:
- - Migration requests
- - Issues in college accommodation
- - Dispensation Applications
- - Fitness to Study or Fitness to Practice concerns
- - Mitigating Circumstances, Late Submissions, Missed Exams & Extension Requests
- - Residency Requirement Exemption requests
- - Suspending your studies
- - Non-Academic Misconduct Allegations (including if you've been reported for sexual violence, discrimination or other alleged code of conduct violations)
If you aren't sure where to access support for your concern, then please do get in touch with us and we'd be happy to let you know who is best to assist you.
Emergency Support
Oxford SU Advice is not an emergency service.
If you are in a crisis and having extreme difficulty coping with your situation and unsure if you can keep yourself safe then please know that however difficult things may feel, there is always help and support available. The most important thing is to reach out.
You should contact the emergency services by dialing 999 or go to Accident and Emergency at the nearest hospital:
Oxford SU Advice aims to respond to all enquiries within five working days.